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    Access to ALL Online Courses

    Take your business acumen to the next level by getting an all access pass to ALL of the Affektiv online courses, including Project Management, Excel, Leadership, Sales, and many more.  Each month new courses are added for which you’ll immediately have access.  Transform your career with only a few hours of learning each month and earn a certificate of completion for every course you successfully complete.

    Learn at your own pace, you’re courses will always remain available for you to do whenever you wish to.

    Included in this all access pass:

    • Access to ALL of Affektiv’s online courses
    • Access to new courses rolled out every month
    • Certificate of Completion for every course when successfully completing a course

    Once off payment for 6 Months’ access to All Online Courses!!

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R899.00
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    Coaching & Mentoring Online Course

    You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

    The Coaching And Mentoring online course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

    See the description below for a layout of what material is covered by this Coaching & Mentoring Online Course.

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00
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    Contact Centre Starter Pack

    Contact Center Online Courses STARTER PACK

    For many people, the term Contact Center relates to sales calls and telemarketers.  However there are so many avenues that a contact center can be of assistance within a company that do not pertain to sales calls. A contact center can provide customer support, information technology support, and much more. Ultimately resulting in the difference between gaining more customers and losing customers.

    The Contact Center Online Courses Starter Pack will give participants insights into the contact center process, plus provide some of the basic tools that they can use to effectively assist your customer base.

    See the description below for a layout of what material is covered by this Contact Center Online Courses Starter Pack.

    Included in this course:

    • Online access to the Introduction to Sales Fundamentals Online Course, Customer Service Fundamentals Online Course, Contact Center Training Online Course, Workplace Diversity Online Course and the Telephone Etiquette Online Course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    Once off payment for 3 months’ online access to all Contact Center Online Starter Pack courses!!

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R399.00 R299.00
  • Contact Center Training

    Contact Center Training Online Course

    For many people, the term Contact Center relates to sales calls and telemarketers. However there are so many avenues that a contact center can be of assistance within a company that do not pertain to sales calls. A contact center can provide customer support, information technology support, and much more. Ultimately resulting in the difference between gaining more customers and losing customers.

    See the description below for a layout of what material is covered by this Contact Center Training Online Course.

    Included in this course:

    • Online access to the Contact Center Training course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00
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    Customer Service Fundamentals Online Course

    Customer service used to be associated with help from a desk at the back of the store or answering the customer’s questions after they’ve made the purchase. With the advent of the telephone and more recently, the internet, customer service has evolved to mean much more than that. Customer service entails all interactions made with customer, whether it is before, during or after they purchase a product/service.

    See the description below for a layout of what material is covered by this Customer Service Online Course.

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00 R149.00
  • developing new managers

    Developing New Managers Online Course

    Effective, high-quality management is key to organizational success. No matter what your industry, your organization needs to have skilled managers in place to be the best it can be. But managers don’t just appear out of nowhere, equipped with the skills to succeed. Managers need to be developed. And while your organization is likely to do a mix of external hiring and internal promotion, taking the time to develop new managers from within the organization is a worthwhile time investment. There are several strategies that can help you develop new managers, which ensures not just the success of individual employees but of the organization as a whole

    See the description below for a layout of what material is covered by this Developing New Managers Online Course.

    Included in this course:

    • Online access to the Developing New Managers course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00
  • emotional-intelligence

    Emotional Intelligence Online Course

    Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.

    As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

    See the description below for a layout of what material is covered by this Emotional Intelligence Online Course.

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R249.00
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    FAIS Regulatory RE5 Online Course (Updated – April 2018)

    This course will assist learners in preparing themselves for the RE5 Regulatory Exam.  According to the Financial Services Board website, the following persons need to complete their RE5 exams:

    “All Representatives, including those employed or mandated by an FSP, who render a financial service to a client (excluding a person rendering clerical, technical, administrative, legal, accounting or other service in a subsidiary or subordinate capacity which does not require judgment or does not lead to a specific transaction in respect of a financial product in response to general enquiries) are required to write this examination.”

    See the description below for a layout of what material is covered by this RE5 Online Course.

    Included in this course:

    • Online access to FAIS Regulatory Exam Preparation course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R249.00
  • High Performance Teams

    High Performance Teams Online Course

    The term “high performance teams” has become a frequently used buzzword. It is easy to talk about high performance teams, but what are they, how are they formed, and what benefits do they provide? The material in this guide will help you find the answer to these questions and develop your own high performance teams.

    See the description below for a layout of what material is covered by this High Performance Teams Online Course.

    Included in this course:

    • Online access to the High Performance Teams course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00
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    Introduction to Sales Fundamentals Online Course

    Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

    This Sales Fundamentals Online Course will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale.  We also handle the famous 6 principles of influence in this course.

    See the description below for a layout of what material is covered by this Sales Fundamentals Online Course.

    Included in this course:

    • Online access to the Sales Fundamentals course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00
  • leadership-and-influence-banner

    Leadership & Influence Online Course

    They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.
    Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

    See the description below for a layout of what material is covered by this Leadership & Influence Online Course.

    Included in this course:

    • Online access to Leadership & Influence course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R249.00
  • performance management

    Performance Management Online Course

    Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.

    See the description below for a layout of what material is covered by this Performance Management Online Course.

    Included in this course:

    • Online access to the Communication Strategies course
    • Quizzes & Grading for each module
    • Certificate of Completion when all modules have been passed

    After purchasing this, you will receive login details to access the course within 48 hours of your purchase.

    R199.00